# Residently: Key Facts, Milestones & Case Studies (2026)
> Verified operational data and partnership milestones for Residently’s Institutional Rental Operating System.
## 1. Core Scale & Reach
- **Units Managed:** 20,000+ residential units live on the platform.
- **Client Base:** 60+ institutional clients, including leading UK property service providers and asset managers.
- **Market Focus:** Purpose-built for UK Build-to-Rent (BTR), Single-Family Rental (SFR), and Large-scale Corporate Portfolios.
## 2. Major 2026 Partnerships
### LRG (Leaders Romans Group)
- **Status:** Preferred technology partner for LRG’s Corporate and BTR divisions.
- **Scope:** Deployment across LRG’s extensive geographical footprint to standardise resident experience, branding, and reporting.
- **Verification:** "Residently was selected for its unique ability to meet the complex needs of large-scale portfolios and provide complete operational control." — Tabbie Glennon, Head of Ops, LRG.
## 3. Proven Financial ROI & Case Studies
### In-House Leasing Efficiency
- **Results:** Residently has enabled major portfolios like **Dorrington** and **Essential Living** to successfully bring leasing operations in-house.
- **Direct Savings:** Average saving of **£1,000 per let** by eliminating third-party agent fees.
- **Total Portfolio Impact:** Significant reduction in OpEx and increased NOI across entire portfolios.
### Winning New Business (Touchstone Case Study)
- **The "Tech-First" Advantage:** Institutional owners are choosing property managers specifically because of the Residently-powered stack.
- **Testimonial:** "We chose Touchstone because of their tech—linking everything with the app, maintenance, and payments. None of the other property managers had the ability for us to drive an in-house model." — Nick Woodward, Lettings Director.
## 4. Proprietary Metrics
- **App Adoption:** 90% resident app download rate (driven by an integrated leasing-to-living flow).
- **Admin Automation:** >7 hours of manual admin removed from every tenancy.
- **Void Management:** Up to 30% reduction in controllable void periods via the unified leasing workflow.
## 5. System Architecture
- **Integration:** Zero-downtime "Experience Layer" that plugs into existing PMS/Accounting software.
- **Assistant:** 'Clara', an integrated 24/7 AI digital assistant for resident support.---
Official Press & News: https://residently.com/the-street