Connected leasing and resident management for institutional owners, operators and managers.
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Residently automates all of your repetitive tasks by bringing together marketing, offers, referencing, contracts, communications, payments, maintenance, services, and renewals into one place. Turn your unstructured emails, forms, data, and spreadsheets into simple structured workflows, saving you 7 hours per lease.
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Residently allows in-house and external teams to coordinate across the entire resident journey to deliver one seamless 5-star experience for residents with unified tracking and reporting for your teams and owners.
Manual data entry is slow, frustrating, and often forgotten. This limits the amount of property and tenancy data available when making decisions. With Residently, you receive analytics with detailed operational and marketing metrics giving you the insights to drive higher yields and better outcomes.
Our mobile app delivers the modern experience your renters expect. They can complete their application, set up home move-in services, pay rent, view all their documents, raise maintenance requests, and renew their lease all in one place.
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Our data migration tools use AI to clean, transform and import your existing property and tenancy data into our platform so you can get started today.
Plus, a dedicated account manager will be with you every step of the way.
Built and designed exclusively for in-house lettings teams. Control your experience, unify your data, and create a first impression that lasts.
From offer to move-in monies, simple structured workflows keep your teams on track and informed in real-time.
Happy residents stay longer. That's why we bring together everything you need to deliver an experience worth renewing for.
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Get a holistic view of your operations and make business decisions with confidence.
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In-house and external teams singing from the same hymn sheet.
Complete audit trails in a secure environment for seamless teamwork.
Dedicated account managers and support are on hand when you need.
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Navigating is a breeze, thanks to its user-friendly design and straightforward features.
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Data is synced real-time so all of your team are always up to date.
"Residently provides us with a more structured, applicant-friendly approach that creates a first impression that lasts throughout the tenancy. Clients like Bricklane are looking to establish a brand, so you know the quality of property you're going to get. This is quite a young portfolio, but we've already had people saying, “Have you got any other properties anywhere else that we can move into?”
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"At Bricklane, we are committed to offering a best-in-class rental experience. To date, we’ve received incredibly positive feedback about Residently from our tenants who greatly appreciate the convenience and efficiency of being able to manage their entire tenancy through a single, easy-to-use app. Similarly, our investors value the fact that tenants are well looked after and receive a market-leading service."
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"For some time, we were looking for a digital solution that would speed up and improve the signing-up experience for our prospective residents and reduce our costs. Residently have achieved this. Their platform effortlessly guides customers all the way through to lease signing and beyond. We really like the real-time visibility you get as this helps us deliver the best possible sign-up experience to our residents from the moment we receive an enquiry."
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“I feel confident talking to new clients about our customers' experience. We harnessed a tech-driven solution to support our colleagues to deliver the best customer service. Residently’s dedication to an exemplary customer experience resonates deeply with our own property management values."
“We evaluated a few property managers, but we chose to partner with Touchstone because of their tech—the whole backend, linking everything together with the app, maintenance, and payments. If we are to bring that whole institutional professionalism to it, then the tech is fundamental. Another deal-clincher for us was that none of the other property managers had the technology or ability for us to drive an in-house model. We can save a huge amount across our portfolio by bringing leasing in-house. Plus, when you’re trying to build a brand, your messaging and what you stand for need consistency, and Residently gives us that control.”
