We know that you know that getting set up isn't going to be easy, but we've invested in some of the best technology around to help make it easier for our teams to deliver a bespoke onboarding and training experience for you and your teams.
Dedicated support and onboarding team
Strategic workflow mapping and account set-up
ai-powered data migration tools
Comprehensive customised training program
A dedicated support team will be with you at every step to ensure a seamless launch of Residently for you and your teams - from product set up to team training and everything in between.
We take the time to truly understand your business' needs
Work to drive true operational change and not just add sticking plasters
We'll map out your operating workflow, plan your deployment and set up your account to reflect your operation's unique needs.
Workflow mapping
Account, portfolio and dashboard creation
Contract set up
Approval layers and permissions
Branding and white labelling
Our data migration tools use AI to clean, transform and import your existing property and tenancy data into our platform.
Our system is PMS agnostic so can connect with any platform
Data tooling to proactively diagnose data issues before they become a problem
Our tech team and your dedicated support will be on hand to oversee the process from start to finish
We approach training in a way that makes it accessible for your team now and in the future.
Digital onboarding and training hub
Custom end-to-end demos
Personalised 1-1 setup training
Partner Help Centre and LiveChat
Ongoing training and team development